A Customer Service Specialist Apprenticeship Level 3 includes understanding of customers and customer retention, consumer branding and the customer experience. You’ll learn about complaints’ procedures, consumer law, how to exceed customer expectations & managing team performance.
Gain experience in a real world business environment and learn with our expert trainers, who will come to your workplace to deliver your training.
A Customer Service Specialist Apprenticeship Level 3 includes understanding of customers and customer retention, consumer branding and the customer experience. You’ll learn about complaints’ procedures, consumer law, how to exceed customer expectations & managing team performance.
Gain experience in a real world business environment and learn with our expert trainers, who will come to your workplace to deliver your training.
Business Knowledge & Understanding, Customer Journey Knowledge, Customer Needs, Service Culture, Developing Self, Ownership/Responsibility, Team Working
If you have any questions please contact us!
02703089
777910585