Greater Anglia's First Step into Rail

Application Deadline: 31/10/2026

Entry Requirements:

Aged 16 to 25 and not in full-time education or employment. Applicants must be available for the full 3-week period

Application Deadline 31/10/2026

Are you aged 16-25, unemployed and interested in exploring a career in rail?

Take your first step towards a career in the railway industry.

Are you aged 16 to 25, currently not in employment, education or training, and looking to gain valuable work experience?

Greater Anglia’s FREE, three-week First Step Into Rail programme, delivered in partnership with Central Training Academy, offers the opportunity to develop essential workplace skills, build confidence and experience what working in the railway industry is really like.

You’ll gain hands-on experience alongside Greater Anglia colleagues, take part in employability training and explore different career pathways across the rail industry.

Applications close 31 October 2026.

What You’ll Experience

Over three weeks, you’ll combine practical experience on the Greater Anglia network with training delivered by Central Training Academy.

You’ll work alongside experienced railway colleagues, gaining an understanding of customer service, daily station operations and the different careers available across the industry.

You’ll also develop essential employability skills, including communication, teamwork, time management, confidence and handling challenging situations.

The programme offers a wider introduction to the railway industry through Greater Anglia’s collaboration with c2c and Network Rail.

What Will You Gain?

Successfully completing First Step Into Rail will give you valuable experience and evidence of your achievements to support your future career.

You’ll receive:

  • A certificate of completion recognising your achievement
  • A letter of reference upon request to support future job applications
  • Practical work experience to strengthen your CV
  • Transferable skills to help you prepare for future employment
  • Insight into career opportunities across the rail industry

 

Previous participants have successfully progressed into customer service and operational roles, demonstrating how the scheme can provide a stepping stone towards employment.

While a job is not guaranteed, the programme can help you gain the confidence and experience to take your next step.

Eligibility and Applications

To apply, you should be aged 16 to 25, currently not in employment, education or training, and interested in developing your workplace skills.

The scheme is particularly suited to young people with little or no previous work experience.

As the railway is a safety-critical industry, applicants should be responsible, reliable, enthusiastic and willing to learn.

Places are limited. Applications will be reviewed by Central Training Group, and successful applicants will need to complete an interview before being offered a place.

Programme Costs and Travel

The programme is free to attend but unpaid.

Free travel on Greater Anglia services will be provided during your time on the scheme, with partner operator travel included where applicable.

Programme Dates: 16 November 2026 – 4 December 2026

Applicants must be available for the full programme.

Ready to take your first step into rail? Enquire now to apply before 31 October 2026.

What You’ll Experience

Over three weeks, you’ll combine practical experience on the Greater Anglia network with training delivered by Central Training Academy.

You’ll work alongside experienced railway colleagues, gaining an understanding of customer service, daily station operations and the different careers available across the industry.

You’ll also develop essential employability skills, including communication, teamwork, time management, confidence and handling challenging situations.

The programme offers a wider introduction to the railway industry through Greater Anglia’s collaboration with c2c and Network Rail.

What Will You Gain?

Successfully completing First Step Into Rail will give you valuable experience and evidence of your achievements to support your future career.

You’ll receive:

  • A certificate of completion recognising your achievement
  • A letter of reference upon request to support future job applications
  • Practical work experience to strengthen your CV
  • Transferable skills to help you prepare for future employment
  • Insight into career opportunities across the rail industry

 

Previous participants have successfully progressed into customer service and operational roles, demonstrating how the scheme can provide a stepping stone towards employment.

While a job is not guaranteed, the programme can help you gain the confidence and experience to take your next step.

Eligibility and Applications

To apply, you should be aged 16 to 25, currently not in employment, education or training, and interested in developing your workplace skills.

The scheme is particularly suited to young people with little or no previous work experience.

As the railway is a safety-critical industry, applicants should be responsible, reliable, enthusiastic and willing to learn.

Places are limited. Applications will be reviewed by Central Training Group, and successful applicants will need to complete an interview before being offered a place.

Programme Costs and Travel

The programme is free to attend but unpaid.

Free travel on Greater Anglia services will be provided during your time on the scheme, with partner operator travel included where applicable.

Programme Dates: 16 November 2026 – 4 December 2026

Applicants must be available for the full programme.

Ready to take your first step into rail? Enquire now to apply before 31 October 2026.

31/10/2026

Full Details

Entry Requirements:

Aged 18 to 25 and not currently in education or training

Duration:
3 weeks

Skills Learned:
  • Rail Industry Awareness – gain insight into railway operations, station environments and career opportunities across the industry.
  • Customer Service Skills – develop confidence in assisting passengers and delivering professional customer service.
  • Communication Skills – learn how to communicate clearly and effectively with customers and colleagues.
  • Teamwork & Collaboration – understand the importance of working together in a busy railway environment.
  • Confidence & Self-Awareness – build self-confidence and recognise your personal strengths and areas for development.
  • Time Management & Reliability – develop essential skills in punctuality, organisation and workplace responsibility.
  • Conflict Resolution – learn how to manage challenging situations, handle complaints and respond professionally.
  • Equality & Diversity Awareness – develop an understanding of prejudice, discrimination and unconscious bias in the workplace.
  • Workplace Professionalism – learn about professional behaviour, workplace expectations and the importance of safety.
  • Career Preparation – develop transferable employability skills and gain practical experience to support future job applications.
Start Date:
16th November 2026

Attendance:
Full time, Monday to Friday for the full 3 weeks.

Locations:
Cost:
FREE

If you have any questions please contact us!

31/10/2026

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Greater Anglia's First Step into Rail

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